Monica Irvine, President and creator of The Etiquette Factory, LLC, is a master motivator and dedicated instructor who loves to help children and adults see the benefits and rewards of having proper etiquette, mastering professionalism and excelling in social skills. As a Certified Etiquette Instructor and working in the hospitality industry for 26 years, Mrs. Irvine specializes in etiquette and professional instruction to help ensure the success of each individual both personally and professionally. Mrs. Irvine is the published author of three books on etiquette, including: Etiquette for Beginners, Etiquette Intermediate, and Etiquette Masters. She is also the author and designer of the online social skills program, Life Skills for You for children of all ages. In addition, Mrs. Irvine has published the ebook, A Schedule Makes for a Happy Family. Speaking to thousands of parents and students every year, Mrs. Irvine is a renowned international motivational speaker. She resides in Knoxville, Tennessee with her husband and father of their three children. You can read more about Monica on her website http://www.TheEtiquetteFactory.com.